Terms & Conditions
www.spiridonakis.com reserves the right to add, modify and / or remove at any time any item and / or information contained therein, as well as temporarily or permanently suspend part or all of its services without a prior notice at its own discretion.
Eventual anulment of some of the terms of the present document does not render void of the rest. Failure by www.spiridonakis.com to exercise the rights from the present terms does not imply resignation from these rights. www.spiridonakis.com is not responsible for violation of the present terms due to force majeure (indicatively including extreme weather conditions, earthquakes, floods, fires, emergency situations, etc.)
The use of this website by the users is at their own risk. The content of this website is not and shall in no way be interpreted as providing advice or direct or indirect inducement to users to proceed to any act. The evaluation of the content of this website is at the discretion of each user, who is responsible for the use of each section of the website.
PROVIDED INFORMATION / PRODUCTS
www.spiridonakis.com is committed to the quality, completeness and accuracy of the information listed on this website, regarding the identity of www.spiridonakis.com, as well as of the services supplied by this website, without prejudice to technical or typographical errors which cannot be predicted or they have occurred unintentionally or due to disruptions of the function of this website because of force majeure.
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS-TRADEMARKS
All content of www.spiridonakis.com, including pictures, graphics, photographs, designs, texts and generally all files of this website, except for those expressly specified as exceptions (copyrights of third parties, of associates and affiliates) are intellectual property, registered trademarks and service marks of www.spiridonakis.com and Spiridonakis and are protected by the relevant provisions of the Greek and European Law and international agreements and treaties.
Any copying, modification, alteration, dubbing, configuration, reproduction, distribution, transfer, sale, republication, data transfer to another computer (upload) of any information (in whole, partial or in summary), in any manner, as provided in this website in any manner or means, including sending them to the Internet or distributing information on the Internet, in any other way without the prior written permission of Spiridonakis is prohibited.
VISITORS / USERS PERSONAL INFORMATION
The Spiridonakis is committed to protect the personal information of visitors / users of www.spiridonakis.com website and to comply with the relevant provisions on the protection of personal information (Greek Law 2472/1997 and 3471/2006 for the protection of individuals against the processing of personal information) as applicable at any given moment.
That is why information relating to personal information of visitors / users is not collected, unless they voluntarily provide it. It is not necessary to administer personal information in order to navigate in www.spiridonakis.com website or access its content, unless the visitor wants to proceed with a purchase or unless a visitor / user wishes to become an www.spiridonakis.com member and have access to some offers.
However, if the visitor / user wants to order products and in order that we ensure the ability of communicating with the user and generally for the support, promotion and completion of the trading relationship with the user, it is likely that the user is asked to disclose personal information (such as name, email address, birth date, etc.). The personal information of users are intended exclusively for the completion of the deliveries and for the contracts that will be signed with www.spiridonakis.com concerning the delivery of the products, the processing of the commands of the visitors, the design and content improvement of the website and the communication with the visitors for the promotion of the services of the website. When a visitor / user registers on the services of www.spiridonakis.com he /she can request to receive, if they wish, newsletters concerning the new products of the e-shop, as well as other existing offers, either from the company or from other collaborating companies through e-mail to the given e-mail address or through promotional-informational message via SMS on their mobile phone. In this case, the visitor / user agrees that the information submitted in www.spiridonakis.com is complete, correct, true, accurate and valid and that, if any change occurs, the visitor / user will inform the relevant service of www.spiridonakis.com, so that the registered information remain complete, correct, true, accurate and valid. If the user wishes to stop receiving promotional messages, he / she has to visit the contact form of the www.spiridonakis.com website and express his / her wish. The members are the only ones that are responsible for all of the actions that are made with their personal password, user name, and in generally through their account. Members agree to immediately inform www.spiridonakis.com about any unauthorized use of their account and any void and / or possible security breach. Members are solely responsible for the careful use of their account and their formal exit from their account at the end of each use. www.spiridonakis.com is not responsible for any damage or injury that may result from members’ inability to respect and follow the present clause. By registering at www.spiridonakis.com the user agrees that his personal information will be used by Spiridonakis that is responsible for their processing through automation, either by the company itself or by any other representative person appointed by Spiridonakis to carry out the processing on its behalf. This information (to the extent that is considered personal) is subject to the European and Greek legislation.
However, users are advised not to send information they wish to remain confidential via e-mail, because it is possible that third unauthorized parties can read the messages sent by users via the Internet.
Registered users and those who provide their personal information on www.spiridonakis.com website have the right to request and receive from Spiridonakis the following information: a) all personal information concerning themselves, b) the processing purposes and the possible recipients, c) the update of their personal information that is kept in file, as well as the right to raise any objections concerning their personal information.
Registered users have the right to request at any time and without charge the deletion of their information by sending an e-mail at firstname.lastname@example.org.
www.spiridonakis.com makes reasonable efforts to secure users' personal information in strict compliance with safety measures that in the opinion of www.spiridonakis.com can be altered or modified. Users, however, are informed that sending confidential information through e-mail is not the most secure way of sending messages, as there is a risk that such information might be read by third unauthorized parties.
In order to ensure the protection of users’ personal information, www.spiridonakis.com uses Thawte SSL technology. Thawte is the second largest certificate issuing authority in the web and the first that has issued certificates in public services outside the U.S.A. It is the first company that recognized and insured international domain names (IDNs) and until today it has published over 945.000 SSLs, protecting transactions and corporate identities in more than 240 countries. With the use of this technology, any data registered by the visitor / user in www.spiridonakis.com, is codified before it appears online and then the authenticity of the message and the server is investigated. With this way any possibility of interception of purchase or identity information is eliminated.
The SSL come in 40-bit and 128-bit scales. The higher the scale, the harder it is to crack the codified message. www.spiridonakis.com uses SSL protocol of 128-bit, which is a trillion times more effective than the protocols of 40-bit.
Finally, the personal security of the user is the password he/ she gives when becoming a member of www.spiridonakis.com. www.spiridonakis.com advises users to change their password regularly for security reasons and to avoid using the same passwords that are easily detectable.
www.spiridonakis.com is not making transactions with underage users, and as a result it does not collect information of underage users, as they are defined by the Greek legislation, i.e. a person younger than 18 years old.
OTHER INFORMATION PROVIDED BY VISITORS
If the visitors of www.spiridonakis.com use the communication abilities provided by this website in order to give information other than personal, such as suggestions concerning the website or ideas for publicity and products, as well as any other relevant information, these information will come into www.spiridonakis.com possession with the consent of the visitor, and may be used / exploited by www.spiridonakis.com in any way (e.g. reproduction, modification, disclosure to others, etc.) for commercial or non commercial purposes. The visitor who provides such information, suggestions and ideas waives from any right to such information, suggestions and ideas that have been provided voluntarily, as well as to any right of compensation for the use of the above material by www.spiridonakis.com.
ETHICS AND RESPONSIBILITES OF USERS / MEMBERS - DAMAGE/ COMPENSATION
The visitor/ user of the present website is the only one responsible for the legal use of the website and he / she is obligated to desist from any illegal act and abusive behaviour, as well as from the adoption of illegal practices and practices of unfair competition.
Users / visitors are forbidden from sending or distributing illegal material through www.spiridonakis.com. Such material could include material that violates the rights of third parties (for example, intellectual property rights, rights of privacy and confidentiality) and /or are false, threatening, libellous, offensive, defamatory or instigating criminally punishable acts. The visitors / users are also prohibited to damage minors, counterfeit or alter the identification information of users / members having as purpose to disguise the origin of the content transmitted through www.spiridonakis.com. The suspension, post, email or use of any other mean for the instalment of unsolicited advertising or content relevant to the promotion of products or services or third party websites, as well as sending unwanted and unbidden by the customer e-mails or any other form of promotion of unwanted content is prohibited. Any form of third-party harassment is prohibited. The visitors / users agree that they will not endanger the security of this website and that they will not prevent any user from having access to this website. The use of the website for illegal purposes involves civil and criminal penalties. The visitor / user agrees and acknowledges that www.spiridonakis.com bears no responsibility for the material with the above characteristics, which comes from third parties and it is hosted on its website, and in any case can it be considered, that www.spiridonakis.com endorses or accepts such content.
www.spiridonakis.com does not control and is making no preventive control of the content and the information that third parties publish and notify and it does not bear any responsibility for them.
The users / members understand and accept that by using the services of www.spiridonakis.com they may be exposed to offensive, immoral or illegal content.
If www.spiridonakis.com has been informed that some content is causing ethical damage or any other form of damage to a third person, it retains the right to proceed directly to the deletion of that content and simultaneously to disrupt the function of the account of the user / member, who is violating the terms of the present document. www.spiridonakis.com states that it will cooperate with any police, judicial or public authority, so as to reveal the identity of users publishing or transmitting such material or information.
The visitors /users pledge that the information submitted to www.spiridonakis.com is complete, correct and accurate, that they comply with the rules of the Greek Law and in particular with the provisions of the telecommunications legislation, that they refrain from any illegal and contrary to fair use of www.spiridonakis.com and that they do not violate any kind of rights of third parties and in particular the personal privacy.
In the event that a visitor/user causes technical damage to the website or to the systems that transmit the website to visitors / users, he /she shall be liable for any damage arising from such damage and he/ she will incur any form of expenditure for the restoration of the damage.
www.spiridonakis.com is under no circumstances responsible for the communication of the visitor / user with the third service providers who advertise or are advertised in www.spiridonakis.com and for any kind of commercial transaction that may arise from the relationship between them.
LIMITATION OF LIABILITY
www.spiridonakis.com is not responsible towards its customers / users for damages that may occur through the use of the services and the contents of www.spiridonakis.com, which they carry out on their own initiative and with knowledge of the present terms (except for the cases of paragraph 14 "Product Returns".)
In cases of force majeure, www.spiridonakis.com is reserved to the delivery time of the products.
www.spiridonakis.com can provide no guarantee for the availability of the products, but can guarantee for the timely notice of the final consumers for the non-availability of the products.
www.spiridonakis.com does not guarantee that the website or the servers through which the website is available to the customers / users do not contain "viruses" or other harmful software programs and it will not be liable for any kind of damage that the visitor /user may suffer by pages, services, options and contents of www.spiridonakis.com, which he / she uses on his /her own initiative and responsibility, for example but not restrictively, damage due to illegal actions of third parties, such as interception or decryption of codes and data, virus spread during the use of the website or information download of its content, or problems that may occur during the use of computers (e.g. loss of data etc.). www.spiridonakis.com is used as it is, without any expressed or indirectly declared guarantee and according its availability. AboutShoes.gr makes reasonable efforts for the maintenance and the availability of its content. Nevertheless, the users accept that www.spiridonakis.com is entitled to amend and/or temporarily or permanently pause the whole content or a part of it with no notice to users, since the availability can be affected by the equipment of the users, from other communications networks, from the large number of people who are trying to make use of www.spiridonakis.com at the same time, or from other causes. Therefore, www.spiridonakis.com does not accept liability for any kind of damage (positive, negative, negligent, contractual or other) arising from users' incapability to access the website, for the termination of the whole or parts of the website, for the delay, non-delivery, interruption or poor reception quality of the services or for the loss of the contents of the services, or for the existence of other errors. In every case www.spiridonakis.com retains the right to suspend at any time temporarily or permanently the whole or any part of the website for maintenance or upgrade or for any other reason.
www.spiridonakis.com does not guarantee that the pages, the services, the options and the contents will be provided without interruption, without errors, that this web site will be safe, that errors will be corrected in this website or that the server that makes www.spiridonakis.com available does not have viruses or other harmful components. The cost of the possible corrections or services is up to the visitor /user and under no circumstances up to www.spiridonakis.com .
LINKS TO OTHER WEBSITES
Product Returns on charge of Spiridonakis
The customer owns the right to return the products he / she purchased from the present e-shop and charge the Spiridonakis under the following occasions:
1. If by fault of www.spiridonakis.com wrong products were sold (by mistake upon the order, invoice or delivery etc.). In this case, the customer can either decline to receive the product or accept it and then ask for a return. For returns, the user has to complete the online return form that you can find here. The return will be valid when the form is accepted and validated by the Team of www.spiridonakis.com. The products must be in excellent condition, sealed in their packaging, complete and without any damage. The packaging of returned product should be the one that initially came with the product and it should be in excellent condition.
2. If by fault of www.spiridonakis.com bad quality products were sold (damaged during the delivery or were initially defective etc.). In this case, the customer can either decline to receive the product or accept it and then ask for a return. For returns the user has to complete the online return form, that you can find here. The return will be valid when the form is accepted and validated by the Team of www.spiridonakis.com. The returned products must be in excellent condition, sealed, complete and without any damage. The packaging of returned product should be the one that initially came with the product and it should be in excellent condition.
The product must be returned in the condition that it was delivered. Moreover, in case the customer does not return the product, then the new product won't be sent to him / her and the customer will have to make a new order / purchase.
In both of the above cases, the maximum time frame for returns must not exceed the fourteen (14) calendar days since the receipt date.
b) Return on customer charge
The customer owns the right to return the products he / she bought without any cost and without needing to explain the cause of his / her decision for the return of the products, within fourteen (14) calendar days since the receipt date. In that case, the customer is charged with the indicated return cost. Returns will be accepted only if the online return form is completed, which you can find here or if an email has been sent to email@example.com or if a phone communication with the e-shop has preceded within the above deadline(calling at +30 2310 517858). The products that the customer wishes to return must be in the exact same condition that they were delivered without their initial packaging being unsealed or violated. In case of return, the refund for the products that the customer order, will be completed within 30 days since the date that www.spiridonakis.com receives the returned products. The return can be made through credit of the customer's bank account, which he / she will promptly and in writing acquaint to www.spiridonakis.com.
If the customer wants to use the courier company of www.spiridonakis.com for the return, the customer will be charged with a minimum shipment cost of €5.00. The cost of 5 Euros concerns returns within Greece and a maximum weight of 30.00 Kilos per shipment.
In cases of return, the customer owns to return all the documents accompanying the product intact and in excellent condition (e.g. Invoice Receipt, Retail Receipt, marketing material or any other promotional material, like coupons, etc.).
DISCOUNT COUPONS AND PROMOTIONAL ACTIVITIES
The discount coupons have specific time duration and have to be stated at the first stage of the ordering procedure. In each order only one discount coupon can be accepted.
The various products discounts that appear on the website of this e-shop are valid until stock exhaustion and only for the time period defined by the promotional activity.
Spiridonakis offers no guarantee neither for the quality, nor for the suitability of the selling products for a specific cause, nor does it guarantee for the safety and protection of the users of these products. Any phone-related information that takes place from www.spiridonakis.com concerning the manufacturers' guarantees is just for the accommodation of the customer and under no case can be thought as a guarantee by www.spiridonakis.com.
ORDERS / PRODUCT DELIVERIES / SHIPMENT COSTS
The e-shop www.spiridonakis.com delivers its products in the regions of Greece, Cyprus and all European countries. Deliveries are made daily, except for Saturday and Sunday, holidays or general strike days, during the working hours of the collaborating courier companies. Among the above mentioned days and hours, the cases when the courier company will not be able to deliver the products upon its fault are excluded.
The indicated prices are the catalogue prices. The final prices are calculated during the order completions Spiridonakis retains the right to change the prices without previously informing the customers. However, in all cases, at the time of the delivery of the ordered product, the customer will have to pay the price that was indicated at the time of the ordering procedure.
Order Completion / Confirmation
When the ordering procedure is completed, the customer will receive the confirmation and the order number through e-mail or by telephone by www.spiridonakis.com.
During the electronic order procedure and before the completion of it, the customer has the ability to press the button "Cancellation" and automatically cancel the order.
Changing your order
After the completion of the order no changes can be made. If the customer wishes so, the customer has to cancel the order, before its completion and choose other products. In case that the customer wants to cancel the order, he / she will have to contact the e-store either via email at firstname.lastname@example.org or by calling at +30 2310 517858. In those cases the order could be cancelled under the condition that the delivery procedure has not started.
In case that an ordered product is not available, www.spiridonakis.com will contact the customer by e-mail or telephone within reasonable time period since the day of the order, in order to inform the customer for the speculated delivery date or cancellation of the order. If the delivery time of the product does not suit the customer, he /she is able to call off the delivery of the specific product, whereas the rest of the order can be normally completed.
www.spiridonakis.com offers its customers the possibility of order tracking, through information e-mails each time that the order changes a stage. The customer can also sing in at "My Account" any time, give the username and password and get informed about the stage of the order.
In case your purchase was made with the use of a credit card, in order to ensure the owner of the card, the delivery of the products is possible only to the buyer, who must receive the delivery by showing his / her identity card or passport and his / her credit card. The receipt of the delivery from a third party is permitted only if the buyer has authorized the third party in writing. If there is a written authorization, the third authorized party should show the above mentioned documentation (Identity Card, Authorization) in order to receive the products purchased through the credit card.
The delivery is carried out within 30 days from the order date and it depends on the availability of the products. In rare occasions and always after information of the customer, the delivery time might be longer.
The delivery of the products is solely made by a transport company.
Shipment Costs / Pay on Delivery
The shipment cost for overseas is defined for every occasion based on the criteria of the collaborating courier company (e.g. destination, weight, volume). The exact amount is estimated during your order.
PAYMENT WITH BANK TRANSFER
The customer can tranfer the amount of his/her order at the www.spiridonakis.com bank account at Piraeus Bank. In this case the order will be under processing, but will be available for pickup after the amount is visible on the account (this process duration varies from country to country). On the bank transfer details the customer must refer his name or the order number. If the customer does not complete the bank transfer within 15 days from the order, then the order is automatically canceled.
For all of the above mentioned payment methods an invoice or retail receipt issuing is possible.
Invoices are issued to companies and freelancers after they fill in the following information during the order procedure: company name, company activity, Tax ID, Local Tax Office, telephone.
POST OFFICE - COURIER
The delivery of the products is made by collaborating courier companies in which www.spiridonakis.com provides the personal information of the users, like the name and surname, the delivery address and their telephone, so that the delivery and execution of the orders is possible.
Your order might be delayed for the following reasons:
1. The product is out of stock and no longer available. In this case, www.spiridonakis.com will contact the customer in order to inform him / her and offer an alternative solution.
2. In cases of extreme weather conditions or strikes, as well as in case of force majeure, that can affect the transport and the delivery of the customer's order. In those cases, and if it is possible, www.spiridonakis.com will contact the customer as soon as possible, so that the customer can express whether he / she wishes the completion of his order under these circumstances.
3. If a problem arises in the customer's order (e.g. related to the product, or to the payment etc.) but the telephone communication with the customer or / and the email communication is not possible because the personal information that the customer registered were not correctly updated.
APPLICABLE LAW AND JURISDICTION
For information concerning www.spiridonakis.com users can call daily from 08.00 a.m. to 04.00 p.m. and at Saturday from 08.00 a.m. to 02.00 p.m. at +30 2310 517858. Users can also contact www.spiridonakis.com at the e-mail address email@example.com as well as by postal address at: Spiridonakis, 11th km N.R. Thessaloniki - Katerini, Sindos Postal Code 57400, Thessaloniki Greece.